Cancellation policy

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We collect payment or a partial deposit at checkout, store your payment method, then fulfill the order at a future date. 
You can cancel a  paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a refund.